Privacy policy

At CHESKY JEWELS, we respect your privacy and are committed to protecting the personal information you provide when using our website.
This Privacy Policy explains what information we may collect, how we use it, when we may share it, and how we protect it when you visit our website, place an order, create an account, contact us, or otherwise interact with our services.

Information We Collect

Depending on how you interact with CHESKY JEWELS, we may collect the following types of information:

Personal and Contact Information

This may include:

Full name
Billing and shipping address
Email address
Phone number
Information you provide when contacting Customer Care

Order and Shopping Information

We may collect information related to your purchases, including:

Products ordered
Order details
Order history
Shipping information
Return and refund information

Account Information

If you create an account, we may collect information associated with your account, such as your login information and account preferences.

Payment Information

Payments may be processed through Shopify Payments and other trusted third-party payment providers.
CHESKY JEWELS does not directly store complete credit or debit card information on our own servers. Payment information is handled by the applicable payment processor according to its own privacy and security practices.

Website and Technical Information

When you visit our website, certain technical information may be automatically collected, such as:

IP address
Browser type
Device type
Operating system
Pages viewed
Website interactions
Referring website
General usage information

How We Use Your Information

We may use personal information to:

Process and fulfill orders
Provide shipping and delivery updates
Process returns, refunds, and cancellations
Provide Customer Care and respond to inquiries
Maintain and improve our website
Personalize your shopping experience
Protect our website and customers from fraud or unauthorized activity
Maintain business and transaction records
Comply with legal and regulatory requirements
Send marketing communications when permitted and where applicable

How We Share Information

We may share information with trusted service providers when reasonably necessary to operate our business, including:

Shopify and e-commerce service providers
Payment processors
Shipping and delivery carriers
Website hosting and technology providers
Analytics providers
Customer service and communication providers
Marketing and advertising service providers
Fraud prevention and security providers
Professional advisers such as legal, accounting, or financial professionals

We may also disclose information when required by law, legal process, governmental request, or when necessary to protect our rights, customers, website, or business.
If CHESKY JEWELS is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction.

CHESKY JEWELS does not sell personal information to third parties for their own independent marketing purposes.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support functions such as:

Shopping cart functionality
Website preferences
Website functionality
Traffic and usage analysis
Analytics
Personalization
Marketing performance
Advertising effectiveness

You may be able to control or disable certain cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

Your Privacy Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Request a copy of certain personal information
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Opt out of marketing communications
Opt out of certain targeted advertising activities where applicable

We may need to verify your identity before processing certain requests.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not intended for individuals under 18 years of age.
We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so that we can review and take appropriate action.

Data Processing and Transfers

CHESKY JEWELS currently sells and ships to customers within the United States.
Some third-party service providers we use may process information outside your state or outside the United States. Where required, we take reasonable steps to ensure that personal information is handled with appropriate safeguards.

Data Retention

We retain personal information for as long as reasonably necessary for purposes such as:

Processing orders
Providing Customer Care
Maintaining customer accounts
Processing returns, refunds, and cancellations
Preventing fraud and protecting security
Resolving disputes
Maintaining business, tax, accounting, and transaction records
Complying with legal obligations

Retention periods may vary depending on the type of information and applicable requirements.

Third-Party Websites and Services

Our website may contain links to third-party websites, services, or platforms.
Third-party services have their own privacy policies and practices. CHESKY JEWELS is not responsible for the privacy practices, content, or security of third-party websites or services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable requirements.
When we make changes, the updated version will be posted on our website with the revised effective date where appropriate.