Shipping Policy

Thank you for shopping with CHESKY JEWELS. We aim to make every order experience clear, convenient, and reliable from the moment you complete your purchase until your package arrives.

Preparing Your Order

Most orders are processed within 3–5 business days, excluding weekends and U.S. holidays.

After your order has been prepared for shipment, you will receive a confirmation email with the relevant shipping information.

During holidays, promotional events, or periods of high order volume, processing may take slightly longer than usual.

Shipping Availability

CHESKY JEWELS currently ships within the United States.

If you are located outside the United States and would like to place an order, please contact our Customer Care team before purchasing to confirm whether delivery is available for your location.

Delivery Time

Standard Shipping
9–12 Business Days

The estimated delivery timeframe begins after your order has completed processing.

Please keep in mind that delivery estimates are not guaranteed. Actual delivery times may vary depending on your location, carrier operations, weather conditions, holidays, or unusually high shipping volumes.

Shipping Costs

FREE STANDARD SHIPPING

CHESKY JEWELS currently offers free standard shipping on all orders shipped within the United States.

Any applicable shipping offer or limitation will be clearly displayed on our website or during checkout.

Tracking Your Order

Once your package has been shipped, tracking information will be sent to the email address provided when placing your order.

You can use the tracking number to follow your shipment through the carrier's tracking system.

If you have not received tracking information within 5 business days, please contact our Customer Care team and we will be happy to check the status of your order.

Shipping Address

Please carefully review your shipping information before completing your purchase.

CHESKY JEWELS is not responsible for delivery problems caused by incorrect or incomplete information provided during checkout, including an incorrect address, ZIP code, or missing apartment or unit number.

If you notice an error after placing your order, please contact us immediately. We will do our best to assist before the package enters the shipping process, but an address change cannot be guaranteed.

Delayed or Missing Packages

If your package has not arrived within the estimated delivery period, please check your tracking information first.

You may also contact the shipping carrier directly for the latest shipment update.

If you still need assistance, contact CHESKY JEWELS Customer Care. We will review the available shipping information and work with the carrier when possible to help resolve the issue.

Packages Arriving Damaged

If your package arrives damaged, please keep the original packaging and take clear photos of both the package and the product.

Contact us within 48 hours of delivery and provide your order number along with photos showing the condition of the shipment.

Our team will review the information and determine the most appropriate solution.

Separate Shipments

For orders containing multiple products, items may occasionally be shipped separately depending on product availability or fulfillment arrangements.

If this occurs, you may receive separate tracking numbers, and individual items may arrive at different times.

Customer Support

If you have questions about your shipment or need assistance with a delivery issue, please contact our Customer Care team.

We typically respond within 24–48 business hours.

CHESKY JEWELS Customer Care
Email: support@cheskyjewels.com
Phone: +1 (469) 887-9766

Support Hours:
Monday – Friday
9:00 AM – 6:00 PM (Central Time)

CHESKY JEWELS
2000 N US 75-Central Expy, Suite 115
Plano, TX 75074
United States

Our Commitment

We believe shipping should be simple and transparent. CHESKY JEWELS is committed to keeping you informed throughout the delivery process and providing helpful support whenever questions or unexpected issues arise.

Thank you for choosing CHESKY JEWELS.