Terms of service

Welcome to CHESKY JEWELS. These Terms of Service govern your use of our website and your purchase of products from CHESKY JEWELS.
By accessing or using our website, you agree to these Terms of Service and our related policies, including our Privacy Policy, Shipping Policy, Return & Refund Policy, and Cancellation Policy.

1. Use of Our Website

You agree to use the CHESKY JEWELS website only for lawful purposes and in accordance with these Terms of Service.
You must provide accurate and complete information when placing an order, creating an account, or communicating with us.
You must be at least 18 years old or have reached the legal age required to enter into a purchase agreement in your jurisdiction.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, measurements, materials, colors, and other product information are accurate.
However, slight differences may occur due to:

  • Screen and device settings
  • Photography and lighting
  • Manufacturing variations
  • Product measurements
    Product availability may change without notice.

3. Orders and Acceptance

When you place an order, you are submitting a request to purchase the selected products.
CHESKY JEWELS reserves the right to accept, decline, or cancel an order for reasons including:

  • Product availability
  • Pricing or product information errors
  • Payment issues
  • Information that cannot be verified
  • Suspected fraudulent or unauthorized activity
  • Technical or system errors
  • Other operational or fulfillment issues
    If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.
    Products purchased through our website are intended for personal use unless otherwise authorized by CHESKY JEWELS.

4. Prices and Taxes

Prices are displayed in US dollars (USD) unless otherwise stated.
Applicable taxes may be calculated and displayed at checkout based on the order destination and applicable requirements.
CHESKY JEWELS offers FREE SHIPPING on all US orders.

5. Payments

Payments may be processed through Shopify Payments and other trusted third-party payment providers.
CHESKY JEWELS does not directly store complete credit or debit card information on our own servers.
By submitting payment information, you represent that you are authorized to use the selected payment method.

6. Order Cancellation and Changes

Cancellation requests should be submitted as soon as possible.
Cancellations are generally considered before an order has been handed over to the shipping carrier.
Once an order has been shipped or transferred to the carrier, cancellation may no longer be available.
For additional information, please review our Cancellation Policy.

7. Shipping

CHESKY JEWELS currently ships orders within the United States only.
Shipping is available to customers in the continental United States, excluding Alaska and Hawaii.
At this time, international shipping is not available.
Orders are generally processed within 3–5 business days, Monday through Friday, excluding weekends and US holidays.
The estimated transit time is 9–12 business days after your order has completed processing and has been handed over to the shipping carrier.
The estimated total delivery time is approximately 12–17 business days.
Delivery estimates are not guaranteed and may vary due to carrier operations, weather conditions, holidays, location, seasonal demand, shipping volume, transportation disruptions, or other circumstances outside our reasonable control.
Tracking information will be provided after your order has shipped.
For complete details, please review our Shipping Policy.

8. Returns and Refunds

Products may generally be returned within 30 days of delivery, subject to the conditions described in our Return & Refund Policy.
Returned products must generally be unworn, unused, in their original condition, and include required tags, packaging, and accessories.
Damaged, defective, or incorrect items should be reported within 48 hours of delivery.
Approved returns requiring shipment back to CHESKY JEWELS qualify for free return shipping.
Refunds for approved returns may take up to 10 business days after the returned item has been received and inspected.
After CHESKY JEWELS processes the refund, your bank or payment provider may require an additional 5 business days for the funds to appear in your account.
For complete details, please review our Return & Refund Policy.

9. Website Content and Intellectual Property

Unless otherwise stated, the content on the CHESKY JEWELS website, including text, images, graphics, logos, product descriptions, designs, and other materials, is owned by or licensed to CHESKY JEWELS.
You may not reproduce, distribute, modify, copy, publish, sell, or commercially exploit our website content without prior written permission.

10. Third-Party Services and Websites

We may use or provide access to third-party services, including payment processors, shipping carriers, analytics providers, and other technology providers.
Our website may also contain links to third-party websites.
Third-party services and websites operate under their own terms and policies. CHESKY JEWELS is not responsible for the content, availability, security, or practices of third-party services.

11. Customer Reviews and User Content

If you voluntarily submit reviews, comments, photographs, or other content to CHESKY JEWELS, you represent that you have the necessary rights to submit that content.
To the extent permitted by law, you grant CHESKY JEWELS permission to use, reproduce, display, and publish submitted content for legitimate business and marketing purposes.
We reserve the right to remove content that is unlawful, misleading, offensive, infringing, or otherwise inappropriate.

12. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to gain unauthorized access to our systems
  • Interfere with website security or functionality
  • Upload harmful code or malicious software
  • Collect information from the website without authorization
  • Misuse payment systems
  • Engage in fraudulent activity
  • Violate the rights of CHESKY JEWELS or others

13. Disclaimer

To the extent permitted by applicable law, the CHESKY JEWELS website and its content are provided on an “as available” basis.
We make reasonable efforts to maintain accurate and reliable website information, but we do not guarantee that the website will always be uninterrupted, error-free, or completely accurate.

14. Limitation of Responsibility

To the maximum extent permitted by applicable law, CHESKY JEWELS will not be responsible for indirect, incidental, special, consequential, or similar damages arising from your use of the website or purchase of products.
Nothing in these Terms of Service is intended to limit rights or protections that cannot legally be excluded under applicable law.

15. Customer Responsibility

You are responsible for providing accurate information, protecting your account information, reviewing your order details before purchase, and using our website responsibly.

16. Changes to These Terms

CHESKY JEWELS may update these Terms of Service from time to time.
Updated terms will be posted on our website. Your continued use of the website after changes are posted may constitute acceptance of the updated Terms, to the extent permitted by applicable law.

17. Governing Law

These Terms of Service are governed by the laws of the State of Texas, without regard to conflict-of-law principles, except where applicable law provides otherwise.

18. Contact Us

If you have questions about these Terms of Service, please contact:

CHESKY JEWELS Customer Care

Email: support@cheskyjewels.com

Phone: +1 (469) 887-9766

Support Hours:

Monday – Friday

9:00 AM – 6:00 PM (Central Time)

We typically respond to customer inquiries within 24–48 business hours.

CHESKY JEWELS

2000 N Central Expy, Suite 115

Plano, TX 75074

United States